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Dawn Edmunds's Page
Profile Information
- Company Name
- PlumSoup LLC
- Position
- Partner
- What is your role with CRM-CEM?
- I own a Customer Experience Management consulting company - PlumSoup.
What is PlumSoup?
PlumSoup provides customer experience consulting to high-growth software companies who want to increase their profitability by making service a differentiator.
We will provide the tools, knowledge and passion to enable our clients to focus on their customers first in a scalable and repeatable way.
We have a very active blog and would love to hear your input and comments as we talk about what makes a good customer experience, what makes a bad one, how companies can learn to use common sense to make customers loyal, and see our results with detailed case studies.
We will provide the tools, knowledge and passion to enable our clients to focus on their customers first in a scalable and repeatable way.
We have a very active blog and would love to hear your input and comments as we talk about what makes a good customer experience, what makes a bad one, how companies can learn to use common sense to make customers loyal, and see our results with detailed case studies.
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Customer Equity Management
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Blog Posts
A presentation on the need to transition from CRM to Customer Equity Management
Posted by Paul Roemer on July 12, 2008 at 4:30pm
© 2010 Created by Paul Roemer on Ning. Create a Ning Network!
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